Per ticket package is suitable for all size of web hosting companies,
in per ticket support we provide level 1 and level 2 web hosting support.
The team is very well experienced with web hosting industry and capable
to handle all sorts of tickets that come on your support help desk.
Help desk tickets are purchased on a monthly basis and do
not rollover to the next month. One complete ticket is defined as
at least one response from Outsource Hosting Support team, a ticket
can have as many replies as required to resolve the issue and still
counts as one complete ticket.
Tickets |
Per
Ticket |
| 50 tickets |
$2.50 per ticket |
| 100 tickets |
$2.00 per
ticket |
| 250 tickets |
$1.90 per ticket |
| 500 tickets |
$1.80 per ticket |
| 500+ tickets |
Contact Us |
Your customer gets guaranteed live human responses, and we quickly
establish rapport with each of your customer and solve every issue.
As our technical support team uses your support help desk to respond
to your customers queries, you can always review responses given
by us on support help desk -- this keeps us completely transparent
and your customer never knows that a separate entity exists.
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