Dedicated
Agent
In this package, we provide you a technician who
works just for your company as your in-house technician.
Just assume that your employee is seated in our
technical operation center to whom you can communicate
at anytime.
Per
server package
You can have your own 24x7 support personnel who
will man your support board and answer tickets as
and when they occur - with 10 minutes average human
response time (we don't use auto responders) and
under 6 hour average resolution time for 99% of
all issues! A great deal!
Server
management
Keep your servers up and running with preemptive
maintenance and support! This service is perfect
for anyone with a dedicated server who doesn't
want the hassle of tuning, securing, and managing
the operating system (OS) and physical resources
(drive, RAM, etc.).
Per
Ticket Package
Per ticket package is suitable for all size of web
hosting companies, in per ticket support we provide
level 1 and level 2 web hosting support. The team
is very well experienced with web hosting industry
and capable to handle all sorts of tickets that
come on your support help desk.
Live
Chat Package
Live chat support is the fastest and easiest way
to begin building strong, personal relationships
with your customers and visitors to your Website.
Our friendly support staff gives your visitors all
information that they need, to convert the visitors
in to prospects.
Per
Domain Package
This package is mainly for resellers or dedicated
server owners who have fewer domains with them.
The technicians are always available on the installed
helpdesk and will respond to the clients within
time.
