Hosting Support | Outsourced Hosting Support
Compare Support Plans
Every web hosting provider poles apart as per their hosting products and services and face different challenges to provide server management and Outsourced hosting support web hosting support to their customers. That is why we offer different support plans to choose from to ensure the best fit between our support services and your requirements.
Review the below outsourced support plans below for additional information:
Support features
- Unlimited Ticket Support
- Unlimited Domains per Server
- 24 x 7 x 365 - Availability
- Response Time - One hour
- Resolution Time - Six hours
- L1 / L2 Support Tickets
Pricing
- $99/mo per server ( 1 -2 Servers )
- $89/mo per server ( 3 - 5 Servers )
- $79/mo per server ( 6 - 8 Servers )
- $69/mo per server ( 9 - 12 Servers )
- $59/mo per server ( 13 - 20 Servers )
Addons
- Level 3 Support - $50/mo
- Live Chat Support - $50/mo
Support features
- 24x7 Support Coverage
- Same support staff works every day
- Unlimited Servers
- 24 x 7 Helpdesk Support
- 30 Minutes Average Response Time
- L1 and L2 Tickets
- Server Setup, Optimization & Hardening
- 24 x 7 Server Monitoring
- Installation of basic 3rd Party Software/Scripts
- Server Management & Monitoring
- Live chat support - Available as addon
Pricing
- Semi Dedicated Plan - Budget - $299
- Semi Dedicated Plan - Premium - $499
- Semi Dedicated Plan - Pro - $899
- Semi Dedicated Plan - Enterprise - $1399
Support features
- Unlimited Ticket Support
- Unlimited Domains per Server
- 24 x 7 x 365 - Availability
- Response Time - One hour
- Resolution Time - Six hours
- L1 / L2 Tickets
Pricing
- $99/mo. per vps ( Unlimited Accounts/Domains )
- $79/mo. per vps ( Limit of 200 domains/VPS )
- $59/mo. per vps ( Limit of 100 domains/VPS )
- $39/mo. per vps ( Limit of 50 domains/VPS )
Addons
- Level 3 Support - $50
- Live chat support - $50
Support features
- Unlimited Ticket Support
- Unlimited Domains per Server
- 24 x 7 x 365 - Availability
- Response Time - One hour
- Resolution Time - Six hours
- L1 / L2 Tickets
Pricing
- $79/mo per server ( 1 -2 Servers )
- $69/mo per server ( 3 - 5 Servers )
- $59/mo per server ( 6 - 8 Servers )
- $49/mo per server ( 9 - 12 Servers )
- $39/mo per server ( 13 - 20 Servers )
Addons
- Level 3 Support - $50
- Live chat support - $50
Support features
- VPS or Dedicated Server
- Unlimited Ticket Support
- 24 x 7 x 365 - Availability
- Response Time - One hour
- Resolution Time - Six hours
- L1 / L2 Support Tickets
Pricing
- $99/mo. ( Unlimited Domains/Server )
- $75/mo. ( $0.25 per domain - Limit of 300 Domains/Server )
- $59/mo. ( $0.30 per domain - Limit of 200 Domains/Server )
- $45/mo. ( $0.45 per domain - Limit of 100 Domains/Server )
- $29/mo. ( $0.58 per domain - Limit of 50 Domains/Server )
Addons
- Level 3 Support - $50
- Live chat support - $50
Support features
- Reseller account (single)
- Anonymous Helpdesk Support
- 24 x 7 x 365 Support
- 60 Minute Response Time
- 6 Hour Resolution Time
- L1 / L2 Tickets Handled
Pricing
- $99/mo. ( Unlimited Accounts/Domains )
- $75/mo. ( $0.25 per domain - Limit of 300 Domains )
- $59/mo. ( $0.30 per domain - Limit of 200 Domains )
- $45/mo. ( $0.45 per domain - Limit of 100 Domains )
- $29/mo. ( $0.58 per domain - Limit of 50 Domains )
Support features
- 24 x 7 x 365 Support
- Shared professional operators
- L1 Pre-Sales Support
- Prompt answers to customer queries
- Unlimited time per chat
Pricing
- 50 Chats per month $149/mo
- UNLIMITED Chats per month $699/mo
